Cookie Policy

Cookie Policy

Last Updated: 19 December 2025

This Cookie Policy explains how Eteksi uses cookies and similar tracking technologies on our website at www.eteksi.app (“the Website”). It describes what cookies are, the types of cookies we use, how we use them, and your choices regarding cookies. This Cookie Policy forms part of our Privacy Policy (available at eteksi.app/privacy-policy) and complies with the Protection of Personal Information Act, 2013 (POPIA).

1. What Are Cookies?

1. Cookies are small text files stored on your device (e.g., computer, smartphone, or tablet) when you visit a website. They enable the website to recognise your device, store preferences, and collect information about your browsing behaviour.
   1. Other tracking technologies, such as web beacons, pixel tags, or local storage, may perform similar functions and are also covered by this Cookie Policy.

• Why We Use Cookies

We use cookies to:

• Ensure the Website functions properly (e.g., saving your login details or cart contents).
• Enhance your browsing experience (e.g., remembering your preferences or language settings).
• Analyse Website performance and usage (e.g., tracking page visits or click patterns).
• Deliver personalised content or advertisements (e.g., showing relevant offers based on your interests).
• Improve the security and integrity of the Website.
•  Types of Cookies We Use

We use the following categories of cookies:

• Essential Cookies:

• Necessary for the Website to function properly (e.g., enabling navigation, securing forms, or processing transactions).
• Cannot be disabled, as they are critical to the Website’s operation.
• Example: Session cookies that maintain your login state.

• Performance Cookies:

• Collect anonymous data about how you use the Website (e.g., pages visited, time spent, or errors encountered).
• Help us improve Website performance and user experience.
• Example: Google Analytics cookies.

• Functionality Cookies:

• Remember your preferences and settings (e.g., language, region, or font size).
• Enhance your experience by personalising the Website.
• Example: Cookies that save your cart contents between visits.

• Advertising Cookies:

• Track your browsing behaviour to deliver targeted advertisements or measure ad performance.
• May be set by us or third-party advertising partners (e.g., Google Ads or Meta).
• Example: Cookies that show ads based on your recent searches.

• Third-Party Cookies:

• Set by third-party services we use (e.g., analytics or social media platforms).
• Subject to the third party’s privacy policies.
• Example: Cookies from embedded YouTube videos or social media share buttons.

• How We Use Cookie Data

• Cookie data may include your IP address, browser type, device information, pages visited, and interactions with the Website.
  • We process this data in accordance with our Privacy Policy and POPIA, primarily for:
• Website functionality and performance.
• Analytics and reporting.
• Personalised content and advertising.
  • We do not use cookies to collect sensitive personal information (e.g., financial details) unless explicitly provided by you.

• Your Choices Regarding Cookies

• Consent: By using the Website, you consent to the use of cookies as described in this Cookie Policy, except for essential cookies, which are required for the Website to function. You may be prompted to accept or customise cookie settings via a cookie banner when you first visit the Website.

• Managing Cookies:
• You can disable or delete cookies through your browser settings (e.g., Chrome, Firefox, Safari). Instructions vary by browser, but typically, you can find these options under “Privacy” or “Cookies” settings.
• Note that disabling cookies may affect the Website’s functionality or your user experience (e.g., inability to log in or save preferences).

• Opting Out of Advertising Cookies:

• You can opt out of targeted advertising by adjusting settings with third-party providers (e.g., Google’s Ads Settings or Meta’s Ad Preferences).
• You can also use tools like the Digital Advertising Alliance’s opt-out tool (available at www.aboutads.info/choices) or Your Online Choices (www.youronlinechoices.com).

• Do Not Track: Some browsers offer a “Do Not Track” feature. As there is no industry-standard for this feature, our Website may not respond to such signals.

• Third-Party Cookies and Services

• We use third-party services that may set cookies, such as:

• Google Analytics: For Website usage analytics.
• Google Ads: For targeted advertising.
• Meta Pixel: For social media integration and advertising.
• YouTube/Vimeo: For embedded video content.

• These third parties may process cookie data in accordance with their own privacy policies, which we encourage you to review.

• Updates to this Cookie Policy

• We may update this Cookie Policy to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on the Website, and significant changes will be communicated where required.
  • Your continued use of the Website after such changes constitutes acceptance of the updated Cookie Policy.

• Contact Us

For questions or concerns about this Cookie Policy or our use of cookies, please contact our Information Officer:

• Email: info@eteksi.co.za
• Phone: +27211408169
• Postal Address: Dock Road Junction, Corner of Stanley & Dock Road, Waterfront, Cape Town, 8001, South Africa
• Business Hours: Monday to Friday, 08:00–17:00

We are committed to transparency and ensuring your control over your data.